We offer everything to ensure hassle-free operations

PIA Support

Post-commissioning service

After final approval of our systems by the customer, the contacts for our customers are reassigned from the development and planning team to the members of our production and maintenance team. To assure compliance with customers’ needs, PIA Automation places a dedicated team of highly qualified professionals at their disposal. Our after-sales service offers the best-possible support after handing over the systems and is the first port of call for questions and support requests of all kinds.

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Customer Service
PIA Amberg

T +49 9621 608 220
service-amb@piagroup.com
Service request from

Customer Service
PIA Bad Neustadt

T +49 9771 6352 2000
service-nes@piagroup.com
Service request from

Customer Service
PIASDE-Erfurt

T +49 160 536 7345
service-erf@piagroup.com

Customer Service
PIASDE-Esslingen

T +49 160 654 3472
service-ess@piagroup.com

Customer Service
PIA Austria

T +43 316 4000 621
service-aut@piagroup.com
Customer Login

 

Customer Service
PIA Canada

T +416 665 9797
service-can@piagroup.com

Customer Service
PIA USA

T +812 893 1301
service-usa@piagroup.com
Service Escalation Path

Customer Service
PIA Ningbo/Suzhou

T +86 (574) 8749 7888 
service-nin@piagroup.com
T +86 (134) 8437 2530
service-suz@piagroup.com

Customer Service

"Customer satisfaction determines what we do and how we act!"

At PIA Automation it is always of great importance to show our customers that they and their needs come first. Our Customer Service tries to live up to this claim every day. The goal is to competently answer all questions regarding spare parts, maintenance or other Service orders. Due to a permanent telephone availability we provide exactly this essential important service